Services

Deployment support that helps projects move faster, with less friction and fewer surprises

Successful deployments require more than the right products. They require planning, preparation, and execution.

A person reviewing a system architecture diagram on a rugged tablet in a server room

System Design & Integration

Projects that start smarter deploy more smoothly.

A strong deployment starts well before products ship. When requirements are unclear, components do not align, or site conditions are not fully considered, projects slow down, labor increases, and rework follows.

Pace works closely with customers to support solution selection, product compatibility, network design considerations, and deployment planning. Whether the project involves Wi-Fi, switching, routing, fiber, video distribution, security infrastructure, or connected-property systems, Pace helps teams move into procurement and fulfillment with greater confidence.

What this helps you do

  • Improve system fit and compatibility
  • Reduce downstream installation issues
  • Support repeatable deployment standards
  • Align video, data, cabling, and infrastructure components
  • Move into procurement and fulfillment with more confidence
A warehouse worker preparing components at a packing workstation

Assembly & Kitting

Reduce field labor and install friction.

When teams are forced to assemble, sort, label, or configure products on site, installation takes longer and the risk of mistakes goes up. Pace works upstream through a controlled preparation process that improves consistency and saves time in the field.

Components are organized, labeled, and built into deployment-ready kits tailored to the needs of the application, technician, property, room, closet, floor, building, or location.

Whether the project involves Wi-Fi access points, switches, routers, mounts, fiber jumpers, cabling, power accessories, displays, video components, or security infrastructure, Pace helps prepare the materials so installers can focus on the work that matters.

What this helps you do

  • Reduce on-site assembly time
  • Improve installation consistency
  • Lower errors, missing parts, and rework
  • Support scale without adding internal overhead
  • Simplify multi-location and phased deployments
An open divided shipping box containing individually wrapped components

Custom Packaging

Reduce jobsite waste and make products easier to deploy.

Retail packaging is not always built for commercial deployment. Individual boxes, excess packaging, plastic inserts, printed materials, and scattered accessories can slow installers down, create unnecessary waste, and make it harder to organize products at the jobsite.

Pace can replace retail packaging with project-ready bulk packaging. Products can be unpacked, organized, grouped, labeled, and repacked into easy-to-access bulk packs designed around how the equipment will actually be installed.

This is especially helpful for high-volume deployments involving access points, cabling, mounts, adapters, power supplies, remotes, small accessories, video components, or repeatable room-by-room and floor-by-floor installations.

What this helps you do

  • Reduce on-site packaging waste
  • Make products easier for technicians to access
  • Improve organization by room, floor, building, technician, or project phase
  • Reduce time spent unpacking and sorting individual retail boxes
  • Support cleaner, faster, more consistent installations
Technicians installing a ceiling wireless access point with a laptop and Ethernet cable

Product Configuration

Deployment-ready products prepared before they arrive on site.

When hardware requires setup, staging, software configuration, or provisioning in the field, installation time increases and consistency becomes harder to maintain.

From hardware assembly to software configuration and provisioning, Pace helps reduce deployment friction by preparing products before shipment so teams can move faster once equipment arrives on site.

This can include configuration support for networking products, access points, routers, switches, video devices, connected hardware, and other project-specific equipment.

What this helps you do

  • Reduce on-site setup and configuration time
  • Improve deployment consistency across teams and locations
  • Minimize field errors and troubleshooting
  • Accelerate installation and activation timelines
  • Support repeatable standards across large deployments
A configured equipment rack resting on a pallet in a warehouse

Custom Fabrication

Built-to-spec solutions designed around the realities of your deployment.

Not every project fits a standard product configuration. Pace helps customers develop custom fabrication solutions, including racking systems, mounting products, brackets, assemblies, and project-specific hardware configurations designed to improve fit, simplify installation, and support long-term performance in the field.

Custom fabrication is especially valuable when deployments involve unique building conditions, repeatable installation standards, unusual mounting requirements, retrofit constraints, or property-specific hardware needs.

What this helps you do

  • Support unique deployment requirements
  • Improve fit, durability, and installation efficiency
  • Reduce field modifications and workarounds
  • Standardize custom configurations across locations
  • Support cleaner and more repeatable installations
Reels of custom cable stored on dispensing racks in a warehouse

Custom Cabling

Connectivity built around the way your project is actually installed.

Cabling is one of the smallest parts of a deployment until it is wrong, missing, mislabeled, or unavailable. Pace supports custom cabling needs across video, data, fiber, coax, HDMI, Ethernet, and project-specific connectivity requirements.

Whether the project requires standardized cable lengths, specific connector types, labeled cable assemblies, fiber jumpers, patch cables, or deployment-ready cabling kits, Pace helps reduce field confusion and improve installation speed.

What this helps you do

  • Reduce cabling errors in the field
  • Support project-specific lengths and connector requirements
  • Improve organization and labeling
  • Simplify installation for repeatable deployments
  • Bundle cabling with hardware, mounts, and accessories
A laptop displaying a customized online product storefront

Custom Storefronts

Simplify product access for distributed teams and mobile workforces.

Managing purchasing across multiple technicians, locations, or field teams can create inconsistent ordering, fragmented product selection, and unnecessary administrative burden.

Pace creates customized storefronts that provide a streamlined purchasing experience tailored to your organization’s approved products, workflows, and branding.

Custom storefronts can help standardize what field teams buy, reduce one-off ordering, simplify repeat purchasing, and keep approved products organized in one place.

What this helps you do

  • Standardize product purchasing across teams
  • Simplify ordering for mobile and distributed workforces
  • Improve control over approved products and configurations
  • Create a more branded, organized procurement experience
  • Reduce administrative burden for repeat purchases
A warehouse worker selecting inventory from storage bins

Sourcing

Secure the right products faster, with greater coordination and confidence.

Too many vendors create delays, fragmented communication, inconsistent product standards, and unnecessary complexity. Pace helps simplify sourcing across critical systems and components by combining broad product access, strong manufacturer relationships, and responsive support.

Our procurement approach is designed to support the full deployment process, not just the transaction. Pace helps customers source the video, data, Wi-Fi, fiber, cabling, power, mounting, security, display, and infrastructure products required to keep projects moving.

What this helps you do

  • Simplify vendor management
  • Improve product availability and coordination
  • Support standardization across projects and locations
  • Reduce delays caused by fragmented sourcing
  • Consolidate sourcing across video, data, cabling, and connected infrastructure
A Pace International trailer at a distribution loading dock

Distribution

Ensure the right products are ready when you are.

Sourcing the right products is only part of the equation. When inventory is inconsistent or supply chains are fragmented, delays, substitutions, and last-minute scrambles can disrupt execution.

Through manufacturer relationships, broad product access, stocking strategies, and project-aware logistics, Pace helps ensure critical components are ready when and where they are needed.

For multi-site rollouts, phased deployments, and active jobsite schedules, Pace helps coordinate product flow so field teams have the equipment, cabling, accessories, and kits required to install with confidence.

What this helps you do

  • Ensure product availability for critical deployments
  • Reduce delays caused by stockouts or fragmented sourcing
  • Improve coordination across projects and teams
  • Maintain consistency across multi-site rollouts
  • Support direct-to-site and project-based delivery needs
A headset-wearing technical support specialist at a dual-monitor workstation

Technical Support

Support that extends beyond the box.

Pace provides knowledgeable technical support before, during, and after installation, helping customers reduce complexity and maintain momentum throughout deployment.

Our technical support team is trained across network design, Wi-Fi, switching, routing, fiber, cabling, video distribution, digital signage, broadband, and connected infrastructure. Team experience includes DISH SMARTBOX and Evolve systems, Cisco networking fundamentals, MikroTik network support, wireless networking principles, BrightSign digital signage platforms, SCTE broadband coursework, and 5G wireless broadband technologies.

That means Pace can support more than basic product questions. We help customers evaluate system fit, identify compatibility considerations, troubleshoot deployment issues, and make better decisions in the field.

What this helps you do

  • Reduce uncertainty during planning and execution
  • Get practical support for network design and deployment questions
  • Solve issues faster during installation
  • Improve confidence in product and system decisions
  • Support commercial video, data, Wi-Fi, fiber, and signage deployments
  • Strengthen outcomes across ongoing projects and rollouts
A sales team gathered in a conference room for a presentation

Outsourced Direct & Indirect Sales

Expand sales capacity without adding overhead.

Pace provides outsourced direct and indirect sales support through an experienced call center and established sales infrastructure. As an authorized DISH Network indirect retailer, we understand the training, compliance, operational, and customer-service requirements involved in representing leading technology and service brands.

Our team can handle inbound inquiries, conduct outbound campaigns, qualify prospects, explain products and services, process orders, and support customers throughout the sales process. Pace can operate as an extension of your existing team or provide a fully outsourced sales solution.

Programs can be tailored by product, customer segment, geography, promotion, or seasonal demand, giving you a scalable way to increase sales capacity, improve customer reach, and launch new offerings.

What this helps you do

  • Expand sales capacity without adding internal staff or overhead
  • Handle inbound inquiries and outbound campaigns from one team
  • Qualify prospects, process orders, and support customers end to end
  • Scale programs by product, segment, geography, promotion, or season
  • Launch new offerings faster with experienced sales infrastructure

Technical Training & Platform Expertise

Practical support backed by real product and network experience.

Pace's technical support team brings hands-on experience across the technologies that power modern commercial deployments. Our team is trained across video distribution, networking, wireless infrastructure, digital signage, broadband systems, and connected-property technology. This gives customers access to practical support from people who understand how these systems are designed, configured, deployed, and supported in the field.

Areas of team training and platform experience include:

Pace International team members wearing headsets and working at computer stations in an open office
DISH SMARTBOX and Evolve video systems
Cisco networking fundamentals
MikroTik routing, switching, and network support
Wireless networking principles and design practices
BrightSign digital signage platforms
SCTE broadband and telecommunications coursework
5G and wireless broadband technologies
Commercial video, data, Wi-Fi, fiber, cabling, and connected infrastructure deployments

Pace's technical team supports customers with more than basic product questions. We help evaluate system fit, identify compatibility issues, support network design conversations, troubleshoot deployment challenges, and guide customers through real-world installation decisions.

Warehouse team members preparing inventory near a forklift and storage racks

Why Pace Services

Pace services are designed to help commercial technology deployments move more smoothly from planning to installation. By combining design support, configuration, assembly, kitting, custom packaging, custom fabrication, cabling, sourcing, distribution, and technical support, Pace helps customers reduce complexity before products ever reach the jobsite.

Whether you are supporting a greenfield build, a brownfield retrofit, a multi-site rollout, a property-wide network upgrade, a video deployment, or a connected infrastructure project, Pace helps make the deployment process easier to manage and easier to repeat.

Let's talk

Whether you're planning a deployment, looking for a product, or just have a question, we're here to help.